Alcatel - TAPI - C# Driver hangs

Hello,

I am days into this problem and I cant make heads or tails of it.

Please post suggestions, I dont care how crazy they sound.

Scenario:


I have a TAPI C# application.  (TAPI 3.0)

Driver is an Alcatel TAPI Service Provider v. 5.0.46.003  with an Alcatel
PBX unit.

The application will never initalize unless I run the Pimphony application
FIRST (which ships with the application)

If I try to initalize the appplication without the Pimphony application
started, it will never initalize.  If I then try to start Pimphony, it will
never start.  Only when I re-boot will Pimphony start again.

Even if you dont use the Alcatel brand and have encountered a similar
problem, please let me know..

I cant understand why this just wont work.  Please help.

Well, I'd suggest getting a copy of the MS TAPI Browser and testing to
see if it can open the line(s) involved.  If it fails then you know it
is something funky on the Alcatel side.

I'm not really following what the role of "Pimphony" is...

Also, is the application yours?  If so, are you opening the lines with
OWNER as well as MONITOR privileges?
--
Grant Schenck
Grant Schenck Software
schenckg@optonline.net
http://grantschenck.tripod.com

"BizTalk Architect" <biztalk.architect@gmail.com> wrote in message
news:419cca65$0$21258$6c56d894@diablo.nl.easynet.net...
>
> Hello,
>
> I am days into this problem and I cant make heads or tails of it.
>
> Please post suggestions, I dont care how crazy they sound.
>
> Scenario:
>
>
> I have a TAPI C# application.  (TAPI 3.0)
>
> Driver is an Alcatel TAPI Service Provider v. 5.0.46.003  with an
Alcatel
> PBX unit.
>
> The application will never initalize unless I run the Pimphony
application
> FIRST (which ships with the application)
>
> If I try to initalize the appplication without the Pimphony
application
> started, it will never initalize.  If I then try to start Pimphony,
it will
> never start.  Only when I re-boot will Pimphony start again.
>
> Even if you dont use the Alcatel brand and have encountered a
similar
> problem, please let me know..
>
> I cant understand why this just wont work.  Please help.
>
>

"Grant Schenck" <schenckg@optonline.net> wrote in message
news:Obv9AlbzEHA.2600@TK2MSFTNGP09.phx.gbl...
> Well, I'd suggest getting a copy of the MS TAPI Browser and testing to
> see if it can open the line(s) involved.  If it fails then you know it
> is something funky on the Alcatel side.
>
> I'm not really following what the role of "Pimphony" is...
>
> Also, is the application yours?  If so, are you opening the lines with
> OWNER as well as MONITOR privileges?
> --
> Grant Schenck
> Grant Schenck Software
> schenckg@optonline.net
> http://grantschenck.tripod.com
>
> "BizTalk Architect" <biztalk.architect@gmail.com> wrote in message
> news:419cca65$0$21258$6c56d894@diablo.nl.easynet.net... 
> Alcatel 
> application 
> application 
> it will 
> similar 
>
>

Grant,

I already have the TAPI browser, which works correctly.  I didnt mention it
so as not to add any
more complexity to the scenario.  Basically the same is true for the TAPI
Browser as for "Pimphony".  Pimphony is a little client app that came with
the PBX.  I lets you make calls and answer them, et al from a pc across the
network.  It sort of seems like these apps are able to get TAPI going, but
not C#....

"BizTalk Architect" <biztalk.architect@gmail.com> schrieb im Newsbeitrag
news:419cca65$0$21258$6c56d894@diablo.nl.easynet.net...
> I have a TAPI C# application.  (TAPI 3.0)
>
> Driver is an Alcatel TAPI Service Provider v. 5.0.46.003  with an Alcatel
> PBX unit.
>
> The application will never initalize unless I run the Pimphony application
> FIRST (which ships with the application)
>
> If I try to initalize the appplication without the Pimphony application
> started, it will never initalize.  If I then try to start Pimphony, it wil
l
> never start.  Only when I re-boot will Pimphony start again.
>
> Even if you dont use the Alcatel brand and have encountered a similar
> problem, please let me know..

What do you mean exactly by "it will never initalize"?
What HRESULT do you get from ITTAPI::Initialize()?
Please post the relevant code for review.

Regarding TAPI and .NET see KB article "841712 - Telephony Application
Programming Interface (TAPI) functionality is not supported from managed cod
e"
See my TAPI and TSPI FAQ:

Q: Are there any KB articles on TAPI available ?
http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Are_ther
e_7

Q: Are there any .NET wrappers for TAPI2 available ?
http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Are_ther
e_4

--
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
* Please post all messages and replies to the newsgroup so all may
* benefit from the discussion.  Private mail is usually not replied to.
* This posting is provided "AS IS" with no warranties, and confers no rights
.

"Andreas Marschall [MVP TAPI]" <Andreas.Marschall@I-B-A-M.de> wrote in
message news:eOO51QhzEHA.1932@TK2MSFTNGP09.phx.gbl...
> "BizTalk Architect" <biztalk.architect@gmail.com> schrieb im Newsbeitrag
> news:419cca65$0$21258$6c56d894@diablo.nl.easynet.net... 
>
> What do you mean exactly by "it will never initalize"?
> What HRESULT do you get from ITTAPI::Initialize()?
> Please post the relevant code for review.
>
> Regarding TAPI and .NET see KB article "841712 - Telephony Application
> Programming Interface (TAPI) functionality is not supported from managed
> code"
> See my TAPI and TSPI FAQ:
>
> Q: Are there any KB articles on TAPI available ?
> http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Are_th
ere_7
>
> Q: Are there any .NET wrappers for TAPI2 available ?
> http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Are_th
ere_4
>
> --
> Best Regards
> Andreas Marschall
> Microsoft MVP for TAPI / Windows SDK
> TAPI / TSP Developer and Tester
> http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
> * Please post all messages and replies to the newsgroup so all may
> * benefit from the discussion.  Private mail is usually not replied to.
> * This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>


Thanks for the reply.

After some further investigation, I have determined the code is stopping
when "RegisterCallNotifications" talkes place.
// connect the event to the handler on the object and store the token
received

gCallNotificationToken =
parentObject.gTapi.RegisterCallNotifications(gAddress, true, true,
objMediaSupport.MediaTypes, 0);


//gCallNotificationToken =
parentObject.gTapi.RegisterCallNotifications(gAddress, true, false,
objMediaSupport.MediaTypes, 0);

I tried setting fOwner to false and it had no effect....

Any ideas?

Thanks again....

"BizTalk Architect" <biztalk.architect@gmail.com> schrieb im Newsbeitrag
news:419dc94d$0$21256$6c56d894@diablo.nl.easynet.net...
> After some further investigation, I have determined the code is stopping
> when "RegisterCallNotifications" talkes place.
> // connect the event to the handler on the object and store the token
> received
>
> gCallNotificationToken =
> parentObject.gTapi.RegisterCallNotifications(gAddress, true, true,
> objMediaSupport.MediaTypes, 0);
>
>
> //gCallNotificationToken =
> parentObject.gTapi.RegisterCallNotifications(gAddress, true, false,
> objMediaSupport.MediaTypes, 0);
>
> I tried setting fOwner to false and it had no effect....

What MediaTypes are you using?
What about providing a lCallbackInstance?
From MSDN: "Callback instance to be used by the TAPI 3 DLL. Can be the
gulAdvise value returned by IConnectionPoint::Advise during registration of
the ITTAPIEventNotification outgoing interface."

Can you reproduce this with TAPI Browser TB3x ?
If so,  please post a TB3x log.
See my TAPI and TSPI FAQ:

Q: Where can I download TAPI Browser ?
http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Where_ca
n

Q: Is there a user guide available for TAPI Browser TB3x ?
http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Is_there
_2

--
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
* Please post all messages and replies to the newsgroup so all may
* benefit from the discussion.  Private mail is usually not replied to.
* This posting is provided "AS IS" with no warranties, and confers no rights
.

"Andreas Marschall [MVP TAPI]" <Andreas.Marschall@I-B-A-M.de> wrote in
message news:uFO0SzhzEHA.3908@TK2MSFTNGP12.phx.gbl...
> "BizTalk Architect" <biztalk.architect@gmail.com> schrieb im Newsbeitrag
> news:419dc94d$0$21256$6c56d894@diablo.nl.easynet.net... 
>
> What MediaTypes are you using?
> What about providing a lCallbackInstance?
> From MSDN: "Callback instance to be used by the TAPI 3 DLL. Can be the
> gulAdvise value returned by IConnectionPoint::Advise during registration
> of
> the ITTAPIEventNotification outgoing interface."
>
> Can you reproduce this with TAPI Browser TB3x ?
> If so,  please post a TB3x log.
> See my TAPI and TSPI FAQ:
>
> Q: Where can I download TAPI Browser ?
> http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Where_
can
>
> Q: Is there a user guide available for TAPI Browser TB3x ?
> http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Is_the
re_2
>
> --
> Best Regards
> Andreas Marschall
> Microsoft MVP for TAPI / Windows SDK
> TAPI / TSP Developer and Tester
> http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
> * Please post all messages and replies to the newsgroup so all may
> * benefit from the discussion.  Private mail is usually not replied to.
> * This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>

Hello again, and thank you.

Media type is TAPIMEDIATYPE_AUDIO

No I cannot reproduce this behavior on the Tapi browser.  It works normally.

I tried an lCallbackInstance = 1 which had no effect  -- is there another
value I can place here?  I read the MS page you sent but I cant determine
whether I need those values or not.

"Andreas Marschall [MVP TAPI]" <Andreas.Marschall@I-B-A-M.de> wrote in
message news:uFO0SzhzEHA.3908@TK2MSFTNGP12.phx.gbl...
> "BizTalk Architect" <biztalk.architect@gmail.com> schrieb im Newsbeitrag
> news:419dc94d$0$21256$6c56d894@diablo.nl.easynet.net... 
>
> What MediaTypes are you using?
> What about providing a lCallbackInstance?
> From MSDN: "Callback instance to be used by the TAPI 3 DLL. Can be the
> gulAdvise value returned by IConnectionPoint::Advise during registration
> of
> the ITTAPIEventNotification outgoing interface."
>
> Can you reproduce this with TAPI Browser TB3x ?
> If so,  please post a TB3x log.
> See my TAPI and TSPI FAQ:
>
> Q: Where can I download TAPI Browser ?
> http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Where_
can
>
> Q: Is there a user guide available for TAPI Browser TB3x ?
> http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Is_the
re_2
>
> --
> Best Regards
> Andreas Marschall
> Microsoft MVP for TAPI / Windows SDK
> TAPI / TSP Developer and Tester
> http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
> * Please post all messages and replies to the newsgroup so all may
> * benefit from the discussion.  Private mail is usually not replied to.
> * This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>


Well, now the confusion grows....

What has worked in the past is no working....

Here is the log from the TAPI Browser:


ITTAPI_6.Initialize returned hr = 0x00000000
ITTAPI_6.get_Addresses returned hr = 0x00000000

VARIANT* pVariant = ITCollection2_3

ITCollection2_3.get_Item

long Index : 8 (0x00000008)

returned hr = 0x00000000

VARIANT* pVariant = ITAddress2_3

ITTAPI_6.RegisterCallNotifications

ITAddress* pAddress : ITAddress2_3

VARIANT_BOOL fMonitor : 0

VARIANT_BOOL fOwner : 1

long lMediaTypes : 8 (0x00000008)

long lCallbackInstance : 0 (0x00000000)

returned hr = 0x8000ffff

E_UNEXPECTED ($8000FFFF) Catastrophic failure

source (null) description (null)

ITTAPI_6.RegisterCallNotifications

ITAddress* pAddress : ITAddress2_3

VARIANT_BOOL fMonitor : 0

VARIANT_BOOL fOwner : 1

long lMediaTypes : 8 (0x00000008)

long lCallbackInstance : 1 (0x00000001)

returned hr = 0x8000ffff

E_UNEXPECTED ($8000FFFF) Catastrophic failure

source (null) description (null)

ITTAPI_6.put_EventFilter

long plFilterMask : 30 (0x0000001e)

returned hr = 0x00000000

ITTAPI_6.RegisterCallNotifications

ITAddress* pAddress : ITAddress2_3

VARIANT_BOOL fMonitor : 0

VARIANT_BOOL fOwner : 1

long lMediaTypes : 8 (0x00000008)

long lCallbackInstance : 0 (0x00000000)

returned hr = 0x8000ffff

E_UNEXPECTED ($8000FFFF) Catastrophic failure

source (null) description (null)

"BizTalk Architect" <biztalk.architect@gmail.com> schrieb im Newsbeitrag
news:419df67b$0$21264$6c56d894@diablo.nl.easynet.net...
> Well, now the confusion grows....
> What has worked in the past is no working....
> Here is the log from the TAPI Browser:
>
> ITTAPI_6.RegisterCallNotifications
> ITAddress* pAddress : ITAddress2_3
> VARIANT_BOOL fMonitor : 0
> VARIANT_BOOL fOwner : 1
> long lMediaTypes : 8 (0x00000008)
> long lCallbackInstance : 0 (0x00000000)
>
> returned hr = 0x8000ffff
> E_UNEXPECTED ($8000FFFF) Catastrophic failure
> source (null) description (null)

What happens if you use fMonitor = true ?
What happens if you use lCallbackInstance retrieved by ::Advise() from
ITTAPI_6 ?
See my TAPI and TSPI FAQ:
Q: Is there a user guide available for TAPI Browser TB3x ?
http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Is_there
_2

--
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
* Please post all messages and replies to the newsgroup so all may
* benefit from the discussion.  Private mail is usually not replied to.
* This posting is provided "AS IS" with no warranties, and confers no rights
.

> What happens if you use fMonitor = true ?

Same thing happens, it hangs forever trying to create the call notifications


> What happens if you use lCallbackInstance retrieved by ::Advise() from
> ITTAPI_6 ?

I am not sure what you mean by "::Advise() " or how to impliment it.

Can you explain this a bit?

Thank you !

Isaac Ferreira