Subscriber Downloads Fail

I am an MSDN Universal subscriber since Feb. 2004. I set up my account for
MSDN subscriber downloads on my original WinXP SP1a computer. Recently I
received a new WinXP SP1a desktop computer and have observed the following
problems.
Using IE Version 6.0.2800.1106.xpsp2.030422-1633 128bit Cipher, when I
attempt to "Sign In" to my MSDN subscriber downloads account, I persistently
receive the following error:


.NET Passport Unavailable at This Site

The .NET Passport service is currently unavailable at this Web site
for one of these reasons:

a.. The site may contain an error or be experiencing a problem that
affects the .NET Passport service.
b.. The .NET Passport service may be experiencing a temporary
problem.
c.. The site may not be an official .NET Passport-participating
site.


Please return to this site later to try again.



I can no longer access my .NET Passport account or MSDN subscriber downloads
using IE. This only happens with IE. When I use Netscape or Firefox or any
other web browser I can access my .Net Passport account without difficulty.

Any idea what's going on ?
PhCrypto

-------------------- 
persistently 
that 
downloads 
difficulty. 

PhCrypto,
To resolve the issue or "Service unavailable" please follow the steps below;


1. Please make the download site a TRUSTED SITE.

Select Tools, Internet options

Select the security Tab

Select the Trusted Sites(Green Circle with a Check)

Select the Sites button

Add  http://msdn.microsoft.com/subscriptions/downloads/



2. Directions for resetting and removing Cookies

You will only do this if:
You have attempted to access the Subscriber Downloads site at
https://msdn.one.microsoft.com or
http://msdn.microsoft.com/subscript...es/subdwnld.asp and are
receiving the following errors:
-A blank page with the Explorer Icon spinning endlessly
-The error message “Passport unavailable at this site”
-The page freezes while trying to log in

Internet Explorer cookie removal

1--Close all browsers, Outlook, and MSN Messenger
2--Open the Control Panel (You can do this by double-clicking the “My
Computer” icon and selecting the “Control Panel” icon)
3--Find the “Internet Options” icon and double-click on it
4--Under the “General” Tab, click on the button “Delete Cookies” *

*Note: If you are running a version of IE other than version 6, you will
need to click the “Settings” button, instead, and click on “View Files”.
Once the window is open, hold down the “Ctrl” key and the “A” key to select
all the files in the folder.
Then hit the “Delete” key to delete the files.

5--Close the Internet Options folder by clicking the OK button
6--Open up a new browser and try to access the site

Netscape Navigator cookie removal
1--In the Netscape browser, click on Edit
2--Click on Preferences
3--Click on Advanced, then click on Cache.
4--In the Cache box click on clear Memory Cache, and Disk Cache
5--Go the start button, then Microsoft "File" Explorer
6--In Program Files directory, look for Netscape
7--In the Netscape directory under User, (*there may be a user name folder,
in that case look in user name folder) look for a file named Cookies.txt
and delete it. (Example: C:\program
files\netscape\user\mistert\cookies.txt)
8-- Restart Netscape.




Thanks,

Stefan Schachner
Microsoft Community Tech Lead
This posting is provided “AS IS” with no warranties, and
confers no rights.