Microsoft File Transfer Manager

Trying to download an iso image from MSDN but Microsoft File Transfer Manage
r
never starts.  I went to http://transfers.one.microsoft.com/ftm to reinstall
the FTM.  I received the following message:

"There was an error launching the File Transfer Manager.  Please try again
later."

I have followed the MSDN FAQ regarding removing and reinstalling FTM but
have had no success.

The problem is that I have been trying for the last 2 ws and no success.
Please help.

Same problem here. Reinstalling did not help me either..

"Mike Towle" wrote:

> Trying to download an iso image from MSDN but Microsoft File Transfer Mana
ger
> never starts.  I went to http://transfers.one.microsoft.com/ftm to reinsta
ll
> the FTM.  I received the following message:
>
> "There was an error launching the File Transfer Manager.  Please try again
> later."
>
> I have followed the MSDN FAQ regarding removing and reinstalling FTM but
> have had no success.
>
> The problem is that I have been trying for the last 2 ws and no success
.
> Please help.

I'd recommend that you go to the contact us form on the Subscriber Downloads
site and submit your problem there.  The support teams will be able to help
you get this resolved.

--
Andy Boyd
Program Manager
MSDN Subscriber Downloads


"henri" <henri@discussions.microsoft.com> wrote in message
news:9422F286-6AC0-4B30-90B7-2ED5F3F33D6F@microsoft.com...
> Same problem here. Reinstalling did not help me either..
>
> "Mike Towle" wrote:
> 

Andy,

I originally emailed msdn subscriber downloads support.  They got back to me
with a strategy that was published in one of your kb articles that I had
already tried.  So I emailed them back to let them know that.  I HAVE NOT
HEARD BACK FOR 3 DAYS!!!  Can you help me out since I have not gotten any
response in the past 3 days?

"Andy Boyd (MS)" wrote:

> I'd recommend that you go to the contact us form on the Subscriber Downloa
ds
> site and submit your problem there.  The support teams will be able to hel
p
> you get this resolved.
>
> --
> Andy Boyd
> Program Manager
> MSDN Subscriber Downloads
>
>
> "henri" <henri@discussions.microsoft.com> wrote in message
> news:9422F286-6AC0-4B30-90B7-2ED5F3F33D6F@microsoft.com... 
>
>
>

Please ping me directly with the tracking number of the trouble ticket they
created for you (should be in the e-mail subject), and I'll escalate this
with them.

--
Andy Boyd
Program Manager
MSDN Subscriber Downloads


"Mike Towle" <Mike Towle@discussions.microsoft.com> wrote in message
news:7CC0A3A3-80D5-465C-948E-E6B39A243F6B@microsoft.com...
> Andy,
>
> I originally emailed msdn subscriber downloads support.  They got back to
> me
> with a strategy that was published in one of your kb articles that I had
> already tried.  So I emailed them back to let them know that.  I HAVE NOT
> HEARD BACK FOR 3 DAYS!!!  Can you help me out since I have not gotten any
> response in the past 3 days?
>
> "Andy Boyd (MS)" wrote:
>