Technical Specialist Customer Support - permanent - Toronto Permanent

Our client, A successful software company, is currently looking for
a permanent
Technical Specialist Customer Support.

This role wil consist of being the front line support to clients. You
will assist on
everything from software related problems to looking thru code and
trying,
to resolve the problem, to helping on an upgrade install.

requirements:

-  Configure control forms with business rules within the software
to allow clients
to conduct their  business processes
-  Work closely with the  Project Manager to support the client through
all
phases of the conversion project.
-  Review and interpret computer code; making recommendations if necessary

-  A strong understanding of object-oriented languages such as Visual
FoxPro;
C++ or Visual Basic  is essential
-  Strong analytical skills
-  Experience with Business Process Review is an asset
-  Experience with Crystal Reports is an asset
-  Outstanding oral and written skills and telephone manner are required


Experience and Education
-  Previous experience with a utility company is an asset
-  Post-secondary education in a technology-related discipline or equivalent

work experience is an asset
-  2+ years of programming experience



Please send resumes jobs@systemsontime.com