| Vladimir Trushkin 2006-11-14, 8:07 am |
|
varma wrote:
> Hi All,
>
> Can anybody plz provide some information on this Question, Thank you
>
> Q. While conducting your testing on the data entry page you start to
> get an error message that stops you from being able to progress
> testing.
>
> What kinds of tests would you perform to try and isolate where the
> error is occurring from.
Use your knowledge of the system to guess what could cause the problem.
If tests are designed to be simple there is going to be no problem to
identify step that led to the problem. The most common mistake here is
trying to find the actual cause of the issue no matter what it takes.
Remember it may take just a few minutes of a developer to find the
cause of the problem while you may spend several hours. Don't knock at
the closer door! :) Use your time wisely.
But once you decided it's enough of looking for the reason take care of
describing the problem well enough to help a developer in reproducing
it, including any kind of screenshots, video, logs or automated tests.
----
Best Wishes,
Vladimir
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