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Author Virtual Labs - "No Connection" Error
JM

2006-04-21, 6:58 pm

I am trying to access any virtual lab and while I can log in and create the
lab sessions, I get a "No Connection" Message displayed in the browser.

I have:
* Verified our ISA Firewall is set to allow port 443 traffice back to the
workstations
* Verified that Windows Firewall is not blocking port 443
* made sure that I can accept cookies
* Installed the activeX control
* Passed the system requirements screen on
http://msdn.microsoft.com/virtuallabs/default.aspx

There is no direct support for virtual labs. Concierge chat could not
help. Who or what is the proper channel for diagnosing and solving problems
with Virtual Labs?

Thanks



JM

2006-04-25, 6:59 pm

Can anyone help with this one?

"JM" wrote:

> I am trying to access any virtual lab and while I can log in and create the
> lab sessions, I get a "No Connection" Message displayed in the browser.
>
> I have:
> * Verified our ISA Firewall is set to allow port 443 traffice back to the
> workstations
> * Verified that Windows Firewall is not blocking port 443
> * made sure that I can accept cookies
> * Installed the activeX control
> * Passed the system requirements screen on
> http://msdn.microsoft.com/virtuallabs/default.aspx
>
> There is no direct support for virtual labs. Concierge chat could not
> help. Who or what is the proper channel for diagnosing and solving problems
> with Virtual Labs?
>
> Thanks
>
>
>

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