MSDN - Downloads not working and Online Concierge chat has excessive delays

Author

Downloads not working and Online Concierge chat has excessive delays

Amit Jindal

2005-09-22, 6:56 pm

I am having trouble reaching download area.

I keep going in circles from subscriber page:
http://msdn.microsoft.com/subscript...path=/home.aspx

To manage subscriptions:
https://msdn.microsoft.com/subscrip...path=/home.aspx

Here is I click Subscriber Downloads, I again reach back to subscriber
page.

I tried to do an online chat to describe this. But the wait time for an
agent is about 120 minutes. I waited for about 20 minutes to see if that
improves but it didn't. In my opinion this is prohibitive for anything
productive. Is this normal?

So far I have tried IE (cleaned cookies, history, saved pages), Opera.
In Opera I can't even login. That's besides the point here.

Any suggestions how I can access subscriber downloads?

Thanks
Amit

--
Using Opera's revolutionary e-mail client: http://www.opera.com/mail/

Michael Sovitzky

2005-09-22, 6:56 pm

Sorry, but MS is experiencing technical issues, again, and no one seems to be able to
access Downloads at this time.

--
Michael Sovitzky, MCSE: W2K
C&G Consulting
www.c-gconsulting.com
"Amit Jindal" <aj2000> wrote in message
news:op.sxiv1tgoswwnhn@rw5278.bco.roguewave.com...
>I am having trouble reaching download area.
>
> I keep going in circles from subscriber page:
> http://msdn.microsoft.com/subscript...path=/home.aspx
>
> To manage subscriptions:
> https://msdn.microsoft.com/subscrip...path=/home.aspx
>
> Here is I click Subscriber Downloads, I again reach back to subscriber page.
>
> I tried to do an online chat to describe this. But the wait time for an agent is
> about 120 minutes. I waited for about 20 minutes to see if that improves but it
> didn't. In my opinion this is prohibitive for anything productive. Is this normal?
>
> So far I have tried IE (cleaned cookies, history, saved pages), Opera.
> In Opera I can't even login. That's besides the point here.
>
> Any suggestions how I can access subscriber downloads?
>
>
> Thanks
> Amit
>
> --
> Using Opera's revolutionary e-mail client: http://www.opera.com/mail/

2005-09-22, 6:56 pm

Its down for everyone I believe.
Not working here either.

"Amit Jindal" <aj2000> wrote in message
news:op.sxiv1tgoswwnhn@rw5278.bco.roguewave.com...
>I am having trouble reaching download area.
>
> I keep going in circles from subscriber page:
> http://msdn.microsoft.com/subscript...path=/home.aspx
>
> To manage subscriptions:
> https://msdn.microsoft.com/subscrip...path=/home.aspx
>
> Here is I click Subscriber Downloads, I again reach back to subscriber
> page.
>
> I tried to do an online chat to describe this. But the wait time for an
> agent is about 120 minutes. I waited for about 20 minutes to see if that
> improves but it didn't. In my opinion this is prohibitive for anything
> productive. Is this normal?
>
> So far I have tried IE (cleaned cookies, history, saved pages), Opera.
> In Opera I can't even login. That's besides the point here.
>
> Any suggestions how I can access subscriber downloads?
>
>
> Thanks
> Amit
>
> --
> Using Opera's revolutionary e-mail client: http://www.opera.com/mail/

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