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Author MSDN content is completely empty
Erique Juan

2005-01-31, 8:56 am

I'm working with VC.NET 7.1 under WindowsXPpro sp2.

I have been trying to get the MSDN library installed
to use with VC.NET. However, each time I install
the library's the content are empty. There is nothing
shown in the dropdowns/listboxes.

I have tried multi releases of MSDN, all from 2003,
and some could be integrated with VC.NET. But all
have the same problem.

After troubleshooting the microsoft online I came
across a Qxxxxx stating that I could edit the registry
to change the DWORD (say 0x300) to a working GUID. But
all the keys are correct in the registry.

Any help would be appreciated!


David Dover

2005-02-03, 8:55 am

Me too. Mine used to work but sometime (when I wasn't using it much) it
stopped. I think it may have something to do with IE6's security or other
settings?? MS, please reply!

"Erique Juan" wrote:

> I'm working with VC.NET 7.1 under WindowsXPpro sp2.
>
> I have been trying to get the MSDN library installed
> to use with VC.NET. However, each time I install
> the library's the content are empty. There is nothing
> shown in the dropdowns/listboxes.
>
> I have tried multi releases of MSDN, all from 2003,
> and some could be integrated with VC.NET. But all
> have the same problem.
>
> After troubleshooting the microsoft online I came
> across a Qxxxxx stating that I could edit the registry
> to change the DWORD (say 0x300) to a working GUID. But
> all the keys are correct in the registry.
>
> Any help would be appreciated!
>
>

Darren Parker [MSFT]

2005-02-04, 8:57 am

I am researching this to see if it is a known issue.
I haven't heard of any problems with the Library that is caused by XP SP2 or
IE updates.

Darren Parker
Microsoft
Developer Division User Education

--
----------------------------------------------------------------------------------------------------------------------
This posting is provided "AS IS" with no warranties, and confers no rights.
"David Dover" <DavidDover@discussions.microsoft.com> wrote in message
news:504AAFA5-28F4-48BC-9ABC-E14A1F83E069@microsoft.com...[color=darkred]
> Me too. Mine used to work but sometime (when I wasn't using it much) it
> stopped. I think it may have something to do with IE6's security or other
> settings?? MS, please reply!
>
> "Erique Juan" wrote:
>


Erique Juan

2005-02-04, 8:55 pm

Thanks for the reply - I have checked all forums and sites I know to check
about this issue. However I can find nothing which even closely describes
my problem.

More inconvienient is that its a fresh installation of XP with all updates.
I'm
also running the Microsoft AntiSpyware Beta (might be involved, though I
doubt it).

Nothing which could interfere with the help from windows is running on
the background. Ati Control Center (Catalyst), PowerStrip and some cd/dvd
AutoKillerprogram included in TheaterTek 2.06.

Really hope you can solve this problem - maybe you want to hear/check more
of my system. Please feel free to inform me when needed.

Regards,

Erique Juan

"Darren Parker [MSFT]" wrote:

> I am researching this to see if it is a known issue.
> I haven't heard of any problems with the Library that is caused by XP SP2 or
> IE updates.
>
> Darren Parker
> Microsoft
> Developer Division User Education
>
> --
> ----------------------------------------------------------------------------------------------------------------------
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "David Dover" <DavidDover@discussions.microsoft.com> wrote in message
> news:504AAFA5-28F4-48BC-9ABC-E14A1F83E069@microsoft.com...
>
>
>

David Dover

2005-02-06, 3:55 pm

I've found the answer (well, it fixed my blank contents and F1 in VS.NET
inactive)! In

http://www.dotnetmonster.com/Uwe/Fo...ays-configuring


"Please attempt the following procedure:

1. Click Start>Run
2. Enter the following into the Open dialog

regsvr32 "C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll"

This is most common source of problems with the MSDN Library having
difficulty properly displaying data. If this fails, please also try
clearing your Internet Explorer Temporary Internet Files.

Thank you for using Microsoft Developer Support

Mark Smith, Microsoft Developer Support, Setup & Deployment
Support Engineer, Microsoft Product Support Services

This posting is provided "AS IS" with no warranties, and confers no rights."

"Erique Juan" wrote:
[color=darkred]
> Thanks for the reply - I have checked all forums and sites I know to check
> about this issue. However I can find nothing which even closely describes
> my problem.
>
> More inconvienient is that its a fresh installation of XP with all updates.
> I'm
> also running the Microsoft AntiSpyware Beta (might be involved, though I
> doubt it).
>
> Nothing which could interfere with the help from windows is running on
> the background. Ati Control Center (Catalyst), PowerStrip and some cd/dvd
> AutoKillerprogram included in TheaterTek 2.06.
>
> Really hope you can solve this problem - maybe you want to hear/check more
> of my system. Please feel free to inform me when needed.
>
> Regards,
>
> Erique Juan
>
> "Darren Parker [MSFT]" wrote:
>
Erique Juan

2005-02-07, 3:56 pm

Unfortunatly (re)registering didnt help to solve the issue :(.

I found some other solution in that thread too, but in this
I have to change the security of my folders. But I dont have
the security tab in my drive/folder properties.

Though I am administrator of my own machine.

-----------------------------[solve]--------------------------------

This problem is caused by incorrect File/Folder permissions.

Resolution:

1. Right click system drive (usually c:) and choose Properties.
2. Click Security tab and make sure Administrators and System have full
Read/Write/Modify permissions.
3. Click Advanced button and choose to set child properties to be the same
as parent. (this process will
take quite a while on some systems with large drives)
4. Find c:\Documents and Settings\All Users\Application Data\Microsoft
Help and
rename this folder
5. Start>Run
6. Enter "x:\msdn.msi REINSTALL=ALL REINSTALLMODE=vacmus" without the
quotes to
execute advanced repair operation (x:\ = your CD drive letter)

-----------------------------[solve]--------------------------------

"David Dover" wrote:
[color=darkred]
> I've found the answer (well, it fixed my blank contents and F1 in VS.NET
> inactive)! In
>
> http://www.dotnetmonster.com/Uwe/Fo...ays-configuring
>
>
> "Please attempt the following procedure:
>
> 1. Click Start>Run
> 2. Enter the following into the Open dialog
>
> regsvr32 "C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll"
>
> This is most common source of problems with the MSDN Library having
> difficulty properly displaying data. If this fails, please also try
> clearing your Internet Explorer Temporary Internet Files.
>
> Thank you for using Microsoft Developer Support
>
> Mark Smith, Microsoft Developer Support, Setup & Deployment
> Support Engineer, Microsoft Product Support Services
>
> This posting is provided "AS IS" with no warranties, and confers no rights."
>
> "Erique Juan" wrote:
>
Valli

2005-02-09, 3:55 pm

I suggest you do a uninstall, then, "Windows Install Cleanup" to remove
any remaining registry entries, and also remove any corresponding
"Application Data" folder entries and then re-install.

Regards.

Erique Juan wrote:[color=darkred]
> Unfortunatly (re)registering didnt help to solve the issue :(.
>
> I found some other solution in that thread too, but in this
> I have to change the security of my folders. But I dont have
> the security tab in my drive/folder properties.
>
> Though I am administrator of my own machine.
>
> -----------------------------[solve]--------------------------------
>
> This problem is caused by incorrect File/Folder permissions.
>
> Resolution:
>
> 1. Right click system drive (usually c:) and choose Properties.
> 2. Click Security tab and make sure Administrators and System have full
> Read/Write/Modify permissions.
> 3. Click Advanced button and choose to set child properties to be the same
> as parent. (this process will
> take quite a while on some systems with large drives)
> 4. Find c:\Documents and Settings\All Users\Application Data\Microsoft
> Help and
> rename this folder
> 5. Start>Run
> 6. Enter "x:\msdn.msi REINSTALL=ALL REINSTALLMODE=vacmus" without the
> quotes to
> execute advanced repair operation (x:\ = your CD drive letter)
>
> -----------------------------[solve]--------------------------------
>
> "David Dover" wrote:
>
>
Valli

2005-02-09, 3:55 pm

Erique Juan wrote:[color=darkred]
> Unfortunatly (re)registering didnt help to solve the issue :(.
>
> I found some other solution in that thread too, but in this
> I have to change the security of my folders. But I dont have
> the security tab in my drive/folder properties.
>
> Though I am administrator of my own machine.
>
> -----------------------------[solve]--------------------------------
>
> This problem is caused by incorrect File/Folder permissions.
>
> Resolution:
>
> 1. Right click system drive (usually c:) and choose Properties.
> 2. Click Security tab and make sure Administrators and System have full
> Read/Write/Modify permissions.
> 3. Click Advanced button and choose to set child properties to be the same
> as parent. (this process will
> take quite a while on some systems with large drives)
> 4. Find c:\Documents and Settings\All Users\Application Data\Microsoft
> Help and
> rename this folder
> 5. Start>Run
> 6. Enter "x:\msdn.msi REINSTALL=ALL REINSTALLMODE=vacmus" without the
> quotes to
> execute advanced repair operation (x:\ = your CD drive letter)
>
> -----------------------------[solve]--------------------------------
>
> "David Dover" wrote:
>
>
Also try registering docutil.dll and cookdoc.dll (important: correct
versions, if not try downloading from net).
Vince Nichols

2005-04-06, 12:07 pm

In case anyone else has this problem like I did...
I used ControlPanel->Add/Remove Programs and selected the MSDN Library for
Visual Studio .Net 2003 then clicked Change.
Click Next and then you can select Repair and it should do the trick. You
will need your VS.NET 2003 Install disk. This is the only thing that did it
for me and it did not have to re-install all 1.7+ GB of MSDN.

"Valli" wrote:

> Erique Juan wrote:
> Also try registering docutil.dll and cookdoc.dll (important: correct
> versions, if not try downloading from net).
>

Erique Juan

2005-04-06, 12:07 pm

I've tried all solutions listed above, but my msdn content is still
completely empty.

When I start the stand alone MSDN library, the title states:

"Microsoft Document Explorer - about:blank".

I have given up hopes to be honest :(.


Enrique
Erique Juan

2005-05-16, 8:55 am

Shameless bump ;)

Any other idea's? Maybe I should just try MSDN 2005 beta?

"Erique Juan" wrote:

> I've tried all solutions listed above, but my msdn content is still
> completely empty.
>
> When I start the stand alone MSDN library, the title states:
>
> "Microsoft Document Explorer - about :blank".
>
> I have given up hopes to be honest :(.
>
>
> Enrique

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