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Author Net Passport problem
FrankV

2005-01-16, 3:55 pm

I realize this group is for the development side but is the only one I can
find that may have some insight in what is going wrong with my system

Dell Dimension 4400
Dell 1800FP LCD
NVIDIA GeForce2MX Driver V/5.2.1.6 10/06/2003
WinXP Home V/2002 SP2 with all updates

Until about 2 months ago I had no problem with Net Passport but now it
randomly requests a log in even though I am on the web and the screen still
shows the "Sign Out .net" button on the screen. This usually happens not
because of the current screen but because of another session sitting in the
taskbar. To make it more complicated, there are couple different "please log
in" screens that happen at various times.

Whichever one of the screens it happens to be, they all are only a partial
screen caused by a script error, which does not happen when the screen comes
up when it should have.

I can save the error screen as an htm file and then tell it to show the area
that was blocked by something (security?). It may be the full initial net
passport login screen after I connection, or the full screen after clicking
the sigh out button and then the sign in button. It also happens at random
times so I cannot look for any log out that may be set with a specific time
number.

What I assume is part of the same problem is even though I click on the save
button on the initial net passport connect log in screen, it is not kept.

I hope you understand what I tried to explain. It's very straightforward
when you see the actual screen but not easy to explain in words.
--
Frank


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