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Author Still No Reply to Posts
Don Baechtel

2004-11-09, 8:55 pm

I still am not getting 2 day response to my posts.
Microsoft said:
"Microsoft will assure that you receive a response to your posts within 2
business days. This services is included as a benefit of your active
subscription. "

Why is this not happening?

Joe Fawcett

2004-11-10, 3:55 pm

"Don Baechtel" <DonBaechtel@discussions.microsoft.com> wrote in message
news:1B9E89EB-64F0-42C2-AB4E-C8ABFEA07061@microsoft.com...
> I still am not getting 2 day response to my posts.
> Microsoft said:
> "Microsoft will assure that you receive a response to your posts within 2
> business days. This services is included as a benefit of your active
> subscription. "
>
> Why is this not happening?
>

As asked before, have you registered your email address?

Joe (MVP)


Marc Jennings

2004-11-10, 3:55 pm

~Your email alias is still set to
DonBaechtel@discussions.microsoft.com

You need to go to http://msdn.microsoft.com/subscriptions/ and log in.
You will be taken to the downloads area. On the right hand frame, you
will see

>Get Unlimited Free PSS Support for Technical Issues!
>Unlimited free support is available now to MSDN subscribers via the MSDN
>Managed Newsgroups. In over 200 developer newsgroups, Microsoft will
>assure that you receive a response to your posts within 2 business days.
>This services is included as a benefit of your active subscription. You can
>get started by registering here.


The word "here" is a link to
https://msdn.one.microsoft.com/Subs...dNewsGroups.asp

Enter a nickname for your alias, and select an alias domain from the
drop down.

Once you press Submit, you will be told whether your alias has been
created OK or not. If it has, edity your settings in your news client
(or your profile in the web client) so that your alias is set to the
one you have just created.

I would leave it an hour between setting up your alias and posting
with it, just to leave enough time for the systems behind the scenes
to catch the new alias and set up the routings.

HTH

On Tue, 9 Nov 2004 16:14:05 -0800, Don Baechtel
<DonBaechtel@discussions.microsoft.com> wrote:

>I still am not getting 2 day response to my posts.
>Microsoft said:
>"Microsoft will assure that you receive a response to your posts within 2
>business days. This services is included as a benefit of your active
>subscription. "
>
>Why is this not happening?


Don Baechtel

2004-11-10, 3:55 pm

I have already done all that you mentioned and I am still not getting timely
responses to my posts as was promised. What do I do now to get a response to
my posts?



"Marc Jennings" wrote:

> ~Your email alias is still set to
> DonBaechtel@discussions.microsoft.com
>
> You need to go to http://msdn.microsoft.com/subscriptions/ and log in.
> You will be taken to the downloads area. On the right hand frame, you
> will see
>
>
> The word "here" is a link to
> https://msdn.one.microsoft.com/Subs...dNewsGroups.asp
>
> Enter a nickname for your alias, and select an alias domain from the
> drop down.
>
> Once you press Submit, you will be told whether your alias has been
> created OK or not. If it has, edity your settings in your news client
> (or your profile in the web client) so that your alias is set to the
> one you have just created.
>
> I would leave it an hour between setting up your alias and posting
> with it, just to leave enough time for the systems behind the scenes
> to catch the new alias and set up the routings.
>
> HTH
>
> On Tue, 9 Nov 2004 16:14:05 -0800, Don Baechtel
> <DonBaechtel@discussions.microsoft.com> wrote:
>
>
>

Marc Jennings

2004-11-11, 8:55 am

There must have been some problem with your software, then. Your
aliased address shows up fine now, but wasn't before (see below)

I'd guess you will be routed to the right places now.

On Wed, 10 Nov 2004 06:33:09 -0800, Don Baechtel
<dfpbaechtel2874@newsgroup.nospam> wrote:
[color=darkred]
>I have already done all that you mentioned and I am still not getting timely
>responses to my posts as was promised. What do I do now to get a response to
>my posts?
>
>
>
>"Marc Jennings" wrote:
>

David Bartosik [MSFT MVP]

2004-11-11, 8:55 pm

I came here to post the same inquiry!

I have a subscription, I have the registered community email address. I know
how to use it.
I've used it in the past and gotten timely responses and resolutions to my
postings.

But I currently have a couple of postings that have not been responded to by
the MS staff. I'm wondering what's up with that as well.

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

"Don Baechtel" <DonBaechtel@discussions.microsoft.com> wrote in message
news:1B9E89EB-64F0-42C2-AB4E-C8ABFEA07061@microsoft.com...
>I still am not getting 2 day response to my posts.
> Microsoft said:
> "Microsoft will assure that you receive a response to your posts within 2
> business days. This services is included as a benefit of your active
> subscription. "
>
> Why is this not happening?
>



Russell Stevens

2004-11-15, 8:55 pm

FWIW - they don't reply to my posts either.

Russell Stevens


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