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Author How to pull info from W2K AD for Web Based Helpdesk Form?
RL

2004-04-18, 6:30 am

Hi,

We have a custom built Web based Helpdesk form at work whereby users
can submit their own queries to us poor helpdesk fellows.

To ease the burden on the user I want to auto-populate some fields
(see
below) from AD (Active Directory) when a user enters their username on
the form. Obviously the Username must be checked against the AD.

Required auto-populate fields...

1. Full Name
2. Email Address
3. Telephone Number

* The Form is .ASP based running on an IIS5 Server, with a SQL 2000
SP4 DB backend.
* We have a Full Native Windows 2000 AD, SP4.
* .NET is not installed though (If it's needed?)

I haven't got a clue on how to set this up, be it AD or the forms or
SQL, so I would need the idiots guide. ;)

If any one can help it would be very much appreciated!

If it's too complicated to explain I could get an external resource to
carry out the work (If it's possible to do), but I wouldn't know what
kind of skills the person would require, and how long the work should
take?

I would prefer if the work could be done in-house by one of the web
developers.

Thanks,
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