Fortran - Intel fortran install question

Author

Intel fortran install question

Paul Van Delst

2004-06-25, 7:43 pm

Hello,

Apologies for asking this here but nobody I've talked to has been able to help me (Intel
support hasn't replied to my email yet) and I'm hoping somebody has seen something similar
and has solved it.

I downloaded the intel non-commercial fortran compiler so I could have a play with it. The
IT folks installed it (and the recent patch) on my linux box (RH WSE 3.0) with apparently
no problems (although you have to be root to install it! Man!). When I try to use it I get
the following:

lnx:/home : ifort

Error: A license for FComp is not available (-5,357).

Make sure that a license file is being used that contains a license
for the requested feature. If your license requires a license server,
make sure that the server is using the right license file (usually,
this would be the same license file that is being used by this
application), and make sure that you have not changed the license
file since starting the server.

License file(s) used were (in this order):
1. /opt/intel_fc_80/licenses/l_for_67616422.lic
2. /usr/local/rsi/license/license.dat
3. /usr/local/pgi/license.dat

Please visit http://support.intel.com/support/performancetools/support.htm if
you require technical assistance.

ifort: error: could not checkout FLEXlm license

I've tried a number of things:
1) Declaring the INTEL_LICENSE_FILE environment variable
2) *Not* declaring the INTEL_LICENSE_FILE environment variable
3) Adding the supplied noncom Intel license file to the other FLEXlm managed
products on my machine (in concert with #1).
4) Concatenating the supplied noncom Intel license file location onto the
end of the LM_LICENSE_FILE environment variable (also in concert with #1)

All I can say is "argh!". I've been haunting the Intel "support" site, but I've yet to
find a troubleshooting or installation FAQ doc there. Anyone know if one exists?

cheers,

paulv

Helge Avlesen

2004-06-25, 7:43 pm

Paul Van Delst <paul.vandelst@noaa.gov> writes:

| I've tried a number of things:
| 1) Declaring the INTEL_LICENSE_FILE environment variable
| 2) *Not* declaring the INTEL_LICENSE_FILE environment variable
| 3) Adding the supplied noncom Intel license file to the other FLEXlm managed
| products on my machine (in concert with #1).
| 4) Concatenating the supplied noncom Intel license file location onto the
| end of the LM_LICENSE_FILE environment variable (also in concert
| with #1)

this works for me:

source /opt/intel_fc_80/bin/ifortvars.sh

export INTEL_FLEXLM_LICENSE="${HOME}/licenses"
export LM_LICENSE_FILE=$HOME/licenses/l_for_XXXXXX.lic:$HOME/licenses/l_cpp_XXXXXX.lic
:$LM_LICENSE_FILE

Helge

Steve Lionel

2004-06-25, 7:43 pm

On Fri, 18 Jun 2004 09:13:56 -0400, Paul Van Delst <paul.vandelst@noaa.gov>
wrote:

>Apologies for asking this here but nobody I've talked to has been able to help me (Intel
>support hasn't replied to my email yet) and I'm hoping somebody has seen something similar
>and has solved it.

Intel Premier Support is through the Premier Support web site,
https://premier.intel.com/ You first need to register using the serial number
sent to you along with the license. I don't know where you sent e-mail, but
it will take longer to get a response that way.

>All I can say is "argh!". I've been haunting the Intel "support" site, but I've yet to
>find a troubleshooting or installation FAQ doc there. Anyone know if one exists?

Lots of good info at
http://developer.intel.com/support/performancetools/fortran/Linux/ including
how to install without root. There's also our user forum, link below.

The instructions sent to you when you requested the non-commercial compiler
should have included at least some of this information.

Steve Lionel
Software Products Division
Intel Corporation
Nashua, NH

User communities for Intel Software Development Products
http://softwareforums.intel.com/
Intel Fortran Support
http://developer.intel.com/software/products/support/

Paul Van Delst

2004-06-25, 7:43 pm

Steve Lionel wrote:
> On Fri, 18 Jun 2004 09:13:56 -0400, Paul Van Delst <paul.vandelst@noaa.gov>
> wrote:
>
>
>
>
> Intel Premier Support is through the Premier Support web site,
> https://premier.intel.com/ You first need to register using the serial number
> sent to you along with the license. I don't know where you sent e-mail, but
> it will take longer to get a response that way.

My intel-issued instructions said:

"If you have registration or account questions using Intel(R) Premier Support, please send them to
developer.support@intel.com."

I consider not being able to get the product working a valid question for developer support. If I
don't receive a reply today, I'll give the tech email support site a go.

>
>
>
> Lots of good info at
> http://developer.intel.com/support/performancetools/fortran/Linux/ including
> how to install without root. There's also our user forum, link below.
>
> The instructions sent to you when you requested the non-commercial compiler
> should have included at least some of this information.

There was a link to the premier site. But your link above with the info is exactly what I was
looking for. I hadn't been able to find it via the usual entry to the premier site - maybe I'm just
dense but I find navigating the Intel premier support site very difficult and non-intuitive. I
didn't try the user forum since, well (sigh), I'll admit I just thought it wouldn't work and I
didn't have the time to spend trying. My bad.

Thanks very much though, Steve. The link you supplied above is golden.

cheers,

paulv

jim_mitroy

2004-06-25, 7:43 pm

Hi paul

I had this problem myself while installing earlier
today. You will notice
that the l**.lic file is only readable by the
owner (which is usually root) so as a non root
user you will not be able to read the file when
you invoke ifort.

use chmod+r to change the permission of the license
file.

Jim Mitroy

Ps#1 I have emailed intel that they may like to
add a line to the instructions when they send
out the installation instructions.

David Ham

2004-06-25, 7:43 pm

On Fri, 18 Jun 2004 14:42:22 -0400
Paul Van Delst <paul.vandelst@noaa.gov> wrote:

> Steve Lionel wrote:
>
> My intel-issued instructions said:
>
> "If you have registration or account questions using Intel(R) Premier
> Support, please send them to developer.support@intel.com."
>
> I consider not being able to get the product working a valid question
> for developer support. If I don't receive a reply today, I'll give the
> tech email support site a go.

Um doesn't the preceding line make it (at least implicitly) clear that
they only want you to email them for issues about gaining access to
premier support? Actual product questions (like "why won't it run?") are
what premier support is for.

David

Paul Van Delst

2004-06-25, 7:43 pm

David Ham wrote:
> On Fri, 18 Jun 2004 14:42:22 -0400
> Paul Van Delst <paul.vandelst@noaa.gov> wrote:
>
>
>
>
> Um doesn't the preceding line make it (at least implicitly) clear that
> they only want you to email them for issues about gaining access to
> premier support? Actual product questions (like "why won't it run?") are
> what premier support is for.

Hello,

So what you're saying (I think) is that "developer.support" is Premier Support support? Wow. Given
the confusing nature of the Intel site, that wouldn't surprise me. :o) But, they did answer a
previous question I had (that was also not related to Premier Support, but to the actual product) so
I figured there was a warm body in there somewhere.

cheers,

paulv

David Ham

2004-06-25, 7:43 pm

On Mon, 21 Jun 2004 09:49:46 -0400
Paul Van Delst <paul.vandelst@noaa.gov> wrote:

> David Ham wrote:
>
> Hello,
>
> So what you're saying (I think) is that "developer.support" is Premier
> Support support? Wow. Given the confusing nature of the Intel site,
> that wouldn't surprise me. :o) But, they did answer a previous
> question I had (that was also not related to Premier Support, but to
> the actual product) so I figured there was a warm body in there
> somewhere.
>

Um, I don't even think I understand /you/ now, let alone intel. My
understanding of the way Intel does support is that premier support (ie
the web interface) is the place for all support questions about the
compiler. AFAIK the only reason why there is an email address is so you
can ask for help to get into the web site. On the other hand, they
might respond to "real" support requests by email just because they are
generally nice people (and every intel support person I've had contact
with has been pretty nice in dealing with my problems).

Regards,

David
>

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