Cobol - JOB: Technical Support Analyst

Author

JOB: Technical Support Analyst

Tom Morrison

2004-05-25, 10:30 am

Liant Software Corporation has an opening in the Technical Support
department. The following is the text from an advertisement placed in the
Austin American-Stateman, which may be searched at jobs.statesman.com (use
the keyword Liant):
== quote ==

Technical Support Analyst

Provide technical as well as pre- and post-sales support for product line
consisting of application development tools on a variety of platforms. Log
and prioritize customer calls, problems, bug reports and product
enhancements. Act as customer advocate. Acquire awareness of product
development process, features and fixes. Has potential to participate in
product demonstrations and training. A programming background in one or more
common application development languages is required (COBOL, .NET, HTML,
and/or XML experience is a plus). Must have excellent telephone and people
skills, as well as problem-solving and trouble- shooting skills. Must be
able to work well under pressure and in a group setting. Expertise using
Windows (98/XP/2000/2003), Linux, and UNIX is desired. Familiarity with MS
Office, ODBC, and/or SQL is a plus. Conversational ability in Spanish,
Portuguese, or Italian also a plus. BS/BA degree preferred with 2+ years
applicable experience in software industry, either in a development or
support role. Interested persons should send resume and salary requirements
to: Liant Software Corporation ATTN: Human Resources, Job TSA052404 8911 N.
Capital of Texas Hwy. Suite 4300 Austin, TX 78759 Email: jobs@liant.com

== unquote ==

An additional benefit is that your office is next to mine!

Best regards,
Tom Morrison
Liant Software Corporation

Note to DD: This is a real job opening. Your standard response would be
inappropriate.

docdwarf@panix.com

2004-05-25, 5:30 pm

In article <81Isc.277$uD6.27@newssvr23.news.prodigy.com>,
Tom Morrison <t.morrison@liant.com> wrote:
>Liant Software Corporation has an opening in the Technical Support
>department. The following is the text from an advertisement placed in the
>Austin American-Stateman, which may be searched at jobs.statesman.com (use
>the keyword Liant):

[snip]

>Note to DD: This is a real job opening. Your standard response would be
>inappropriate.

Note to Mr Morrison: this is comp.lang.cobol, not the Austin
American-Stateman (sic). Treating these venues as equivalent establishes
a precedent of impropriety.

When posting to comp.lang.cobol please include a rate, or range of rates,
associated with the position(s) offered; to do otherwise leads many to
conclude that you are either trolling for resumes or running a blind ad to
determine rates.

DD

James J. Gavan

2004-05-25, 6:30 pm

docdwarf@panix.com wrote:

>In article <81Isc.277$uD6.27@newssvr23.news.prodigy.com>,
>Tom Morrison <t.morrison@liant.com> wrote:
>
>
>
>[snip]
>
>
>
>
>Note to Mr Morrison: this is comp.lang.cobol, not the Austin
>American-Stateman (sic). Treating these venues as equivalent establishes
>a precedent of impropriety.
>
>When posting to comp.lang.cobol please include a rate, or range of rates,
>associated with the position(s) offered; to do otherwise leads many to
>conclude that you are either trolling for resumes or running a blind ad to
>determine rates.
>
>DD
>
>
>
Tom, Tom, Tom :-)

You must be an eternal optimist. Go up to the attic and dig out the
Radio Shack Model II, and along with the RM compiler, send it to him as
a token of friendship :-)

Jimmy

docdwarf@panix.com

2004-05-25, 6:30 pm

In article <HGOsc.587472$oR5.533532@pd7tw3no>,
James J. Gavan <jjgavan@shaw.ca> wrote:
>docdwarf@panix.com wrote:
>
>Tom, Tom, Tom :-)
>
>You must be an eternal optimist. Go up to the attic and dig out the
>Radio Shack Model II, and along with the RM compiler, send it to him as
>a token of friendship :-)

Cop to motorist stopped for speeding: Say, what's this... are you trying
to bribe me with this five-dollar bill?

Motorist: I'm sorry, Officer, there's been a terrible mistake... I'm not
trying to bribe you with that five-dollar bill, I'm trying to bribe you
with *this* twenty-dollar bill!

(note - the antiquity of this interchange can be deduced from the size of
the bribe offered and the beginning of a sentence with 'Say')

DD

Tom Morrison

2004-05-26, 11:30 am

"James J. Gavan" <jjgavan@shaw.ca> wrote in message
news:HGOsc.587472$oR5.533532@pd7tw3no...
[much snippage]
> Tom, Tom, Tom :-)
>
> You must be an eternal optimist.

Hee, hee!

> Go up to the attic and dig out the
> Radio Shack Model II, and along with the RM compiler, send it to him as
> a token of friendship :-)

First, I really *do* have an RS Model II in my attic!

But it is already designated for another c.l.cobol-ite that recently hinted
on another thread that my company (on the brink of turning 35 years old)
might be incapable of surviving because we are a small company. ;-)

Tom

Sponsored Links