PHP PEAR Questions and Answers - Re: [PEAR-QA] Re[2]: [pear-webmaster] Re: Help with installing PEAR

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Re: [PEAR-QA] Re[2]: [pear-webmaster] Re: Help with installing PEAR

Arnaud Limbourg

2005-01-05, 3:56 pm

> Support here is very different and sometimes too often it is trying to
> convince "you don't need that" in opposite to following guidelines of
> commercial support "client always right". It is a pity to receive an answer
> "me works for free - i don't have no time nor desire to do that" or even
> worse "i won't apply it and I hope others on the team won't either" though
> patch was already done and tested. In couple with strict rules about
> PEAR developers must be lead for useful packages it is almost impossible
> to make something good for PEAR when everybody else are too busy.
> Either quality or community - IMHO PEAR need to define priorities.

Tell you what, you pay Greg or Daniel or any lead for a package you want
some work done on and then you can whine about support.

Arnaud.

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