| Systems OnTime 2004-05-18, 11:30 am |
| A Manager is required to work within Enterprise Document Management
(EDM)
team, managing Steady State for Imaging-Workflow-Archive (IWA) as well
as
daily operations for EOM (Enterprise Output Management) solutions.
Reporting
to Director of EDM, you will be managing 4-5 staff, dealing with support
for both
products and managing daily operations.
Key Responsibilities:
-Manage steady state work requests and production issues.
-Manage daily production, reconciliation, billing of EOM daily (which,
at present,
includes Transaction Confirmations, Contribution Receipts, and Tax
Credits).
-Manage production of periodic documents such as statements.
-Manage ad-hoc requests.
-Manage system and regression testing.
-Manage vendor operational relationships.
-Manage monthly client billing.
-Manage direct reports.
-Report status and updates.
Skills & Experience:
Essential:
-Strong experience and full understanding of document management
technologies and operational processes.
-Experience with print vendors and managing vendor relationships.
-Excellent verbal and written communications.
-Excellent organizational skills and customer service focused.
-Experience with quality assurance.
-Excellent people management and presentation skills.
-Strong problem solving and/or managing skills.
-Strong PC application skills (e.g., Excel, Word).
Please send resumes jobs@systemsontime.com
|